[Update-1] Over 40,000 debit/credit cardholders found as victims of e-commerce fraud

Over 40,000 bank clients were discovered to be victims of debit and credit card fraud that constantly drained money from their accounts, resulting in losses of more than 10 million baht, the Cyber Crime Investigation Bureau reported Monday.

Suspicious debit and credit card transfers, that local media have reported over the past weekend, are not associated with leakage in commercial banks’ databases but third-party overseas e-commerce platforms, Thailand’s central bank said.

Local media reported on Sunday that multiple debit and credit card holders from various banks saw unexplained transactions that continued to drain money from their accounts.

The Bank of Thailand and the bankers’ association made a joint statement clarifying the issue and said that the investigation is underway.

“The card issuers have now suspended cards with unusual transactions,” the statement said. “The bank will refund to clients who have been impacted in accordance with the bank’s procedures.”

TMB Thanachart Bank said that it is pleased to reimburse money to any client who found transactions they did not conduct themselves.

Chaiwut Thanakmanusorn, the Minister of Digital Economy and Society, said the government initially coordinated with authorities to identify the offender after receiving several complaints from the impacted clients.

However, Chaiwut noted that “in this case, it may be difficult to trace down the offender,” as the transactions were made online.

The Bank of Thailand cautions all bank clients to be aware of any unusual transactions and to contact the bank immediately if any are noticed. 


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